FAU Health Network Research Toolkit

Process Improvement

Are you ready to improve the processes in your research administration or healthcare office?

We provide consultation on the step-wise improvements of processes, based on Lean SixSigma methodology.

This methodology will:

Define:

• What needs improvement?
• What do customers want?

Measure:

• Use data to understand how your processes work

Analyze:

• Determine root cause of problem, preventing best performance

Improve:

• Identify potential solutions
• Test improvements

Control:

• Implement
• Sustain

If you are interested in an initial consultation, please contact us at process@fau.edu.